SIT50422 - Diploma of Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course

overview - Option 2

Units of competency

UNIT CODE DESCRIPTION CATEGORY
SITXCCS015
Enhance customer service experiences
Core
SITXCCS016
Develop and manage quality customer service practices
Core
SITXMGT005
Establish and conduct business relationships
Core
UNIT CODE DESCRIPTION CATEGORY
SITXFIN010
Prepare and monitor budgets
Core
SITXGLC002
Identify and manage legal risks and comply with law
Core