TERMS AND CONDITIONS OF ENROLMENT AND REFUND POLICY

1. All fees and charges are payable in Australian dollars and GST exempt.
2. All fees and charges are correct at the time of printing. Empyrean reserves the right to vary the fees at any time without prior notice.
3. The Application / Registration Fee is a one-off payment and is non-refundable. Initial deposit for the CoE and deposits for all packaged CoEs, are non-refundable.
4. All fees must be paid in advance as per payment terms outlined in this offer letter. Refund or cancellation fees will be calculated based on fees paid in advance. If a student cancels the course without the full one-term fee being paid in advance, Empyrean reserves the right to collect the unpaid fees based on the refund and cancellation policy. The student may remain liable to pay other costs incurred by Empyrean in recovering any outstanding monies, including debt collection agency fees and legal costs, if applicable.
5. Students may pay up to (but not more than) 50 percent of the total course fee upfront.
6. Course fees do not cover other charges such as accommodation fees, living expenses, resource/material fees, tools kits, textbooks, stationery, equipment and government agency charges, and other incidental charges.
7. Course instalment fees are due on the commencement date of the course and the start date of each term. Payment of fees is required by the due date on the invoice. Penalty fees will be applied to all late payments.
8. Students are required to pay the fees during any public holidays, term/holiday breaks, or workplace training periods.
9. All course fees are non-transferrable except in cases of documented ill health and may only be transferred to other courses within Empyrean or at the discretion of Empyrean’s management.
10. Empyrean reserves the right to cancel any course before the commencement of the course should it deem necessary and a full refund of all payments will be given to the applicant.
11. Empyrean will not issue any Qualification or Statement of Attainment to a student if the student has any outstanding fees owing to Empyrean, including any other courses completed with Empyrean.
12. Miscellaneous fees and unit reassessment and re-enrolment fees may apply in addition to the course fee throughout the course enrolment – please refer to the miscellaneous fee schedule and unit reassessment fee schedules on Empyrean’s website:

1. If the student wants to cancel a course after a confirmation of enrolment (CoE) is issued, the following refund/cancellation calculation will apply regardless of whether a student visa has been granted.
2. This refund policy applies to all course fees and non-course fees paid to Empyrean and includes any fees paid to an education agent for Empyrean as per the Offer Letter. This policy applies to both commencing and continuing students.
3. Any request for refund/cancellation must be submitted in writing via the Empyrean Course Cancellation Application form and submitted to the College via email to students@eei.wa.edu.au, addressed to the Student Support Officer.
4. All applications for a refund/cancellation due to student visa refusal must be accompanied by visa refusal advice from the Department of Home Affairs
5. Notice is calculated based on receipt of the signed Empyrean Course Cancellation and Refund Application Form.
6. The Cancellation Application form will not be processed where the signature on the form does not match the student’s signature as shown on other documents provided by the student for admission.
7. Refund / Cancellation will not be processed if the supporting documentation is incomplete.
8. Where a refund is due, the refund amount will be calculated as per the Refund and Cancellation Policy. Refunds will be paid to the student unless written authorization is given by the student in favor of another party.
9. The processing time for the refund/cancellation can be up to 20 working business days.
10. Empyrean will not refund any money paid by an international student or intending international student in relation to a course if a student has been granted a bridging visa or temporary visa pending determination of permanent residency or has been granted permanent residency after the commencement of the course of studies or after Course fees have been paid. The student must complete the current study period on a full-fee basis and may apply to recommence the course in the next term as a domestic fee for service student.
11. Student will receive a remittance advice when the refund is paid.
12. If students pay their fees via an education agent, the refund calculation form and the refund will be sent to his/her agent first, and the agent will pass the refund onto the student.
13. If student is transferring to another institution approved by Empyrean, Empyrean may choose to transfer the refund to the receiving institution. No refund will be paid to a third party unless it is indicated at the time the refund application is lodged.
14. Other fees paid in advance such as accommodation fees, airport meeting fee, OSHC, will be refunded in full if that service has not been used.
15. A notice of withdrawal due to illness or disability, death of a close family member, political or civil event that prevents acquittal may be accepted as grounds for either a total or partial refund of fees. Supporting documentary evidence must be provided at the time of application for refund and the amount of refund will be at the discretion of Empyrean management.
16. The refund policy is subject to review as required.
17. Students may lodge an internal appeal against refund calculation by completing a Refund Appeal Form which is available from Student Services. Students must allow 10 working days to process all appeals. Empyrean will provide a written response to the appeals. If students are not satisfied they may use the Institute’s external appeal process or include a third party of their choice at their own expense.
18. All amounts referred to in the Refund Policy are in Australian Dollars (AUD). Empyrean is not liable for any loss incurred due to currency fluctuation.
19. All bank charges incurred by Empyrean in issuing a refund will be met by the student.

TUITION FEES & CHARGES

Check our tuition fess & charges trhougt the following link: Tuition fees & charges

Application for course credit.

• Of a similar duration
• Studied at a similar or higher level
• Of similar content